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I paid my debt off and they assured me it would be removed from my credit report in 30 business days, however, it has been well over 30 business days. Now I am being told it will be 3 more weeks. Don't they have guidelines they have to follow? They should be penalized for their mistake just like I was for mine. I guess we will see if they keep their word this time. I have a feeling I will be calling them again in 3 more weeks with the same complaint. Read more

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Bad company ugly attitude the customer services is terrible Mrs. Smith is berry harassing lady.and the superviseds never return calls Add comment

This company never sent me a letter telling me I owe them any money. I looked on my credit report there they are twice for the same bill won't answer the phone don't talk to me. Read more

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They are the worse. I called several times and no one answers. I finally got put through to voicemail and got a call back a couple days later. Turns out I had medical bills owed years ago and they have charged me interest. I was willing to pay my original debt of $600, but now they want $900. No one was willing to talk to me about making a settlement of the original amount. These people are monsters, they were extremely rude the whole time and didn't care about my situation. I think I'm going to call them every day until they give in. Read more

Was this review helpful? 1 1

This company is boss is very unprofessional. After I explained that this was not me and provide proof. He yelled and hung up and said dont call him back. All I want is for them to erase that false medical bill.. they will not ruin my life. This should be illegal practices. Add comment

I don't have a clue why these guys are on my credit report. Whatever the reason, it's not from an unpaid account. I ALWAYS pay my bills on time. Web results say these guys are scam artist or worst. I'll not call them because I understand they are rude and less than informative. My credit score is fine, so I'll not deal with them on any level. The burden of proof is on them, not me. I'll just continue to pay my bills on time, and check my credit score. I need 100 words to enter this review and I had only 90 so I'm adding this. Read more

Was this review helpful? 2 0

I am getting harassing phone calls from Grant & Weber weekly for a hospital debt that does not exist. The hospital claims there is no debt on my record. Grant & Weber do not give up -- I block their calls so they use different numbers. Now they are mailing me bills so they have my address! It is most disturbing they were able to discover my information from my private medical records from this hospital visit that occurred one year ago; I hope to find out how they accomplished this and help others from dealing with their scam and... Read more

Was this review helpful? 4 0

Wow.. I know having an account in collections is never a good thing. Yet when you are the one to call them to investigate the details of the collection, you would think they would not need to be in that rude, aggressive and uncooperative mode. I called to make arrangements to get this $250 hospital bill taken care of. They refused my attempt to a settlement and were not willing to accept payment arrangements. When I told them that I was on a fixed income and could not just split the payments in two, they just hung up on me....now what? ... Read more

Was this review helpful? 6 2

I was turned over to this collection agency by a hospital in Chandler, AZ for failing to pay a bill they never EVEN SENT me! When i got my first notice from Grant & ever I immediately called them to find out what the bill was. They were extremely rude, basically said I owed it regarless of who it was from. At this point in time I didnt even KNOW it was a bill from the hospital. I advised the person handling my account, G Montana (goes by Roger) that I would not pay ANYTHING until I had an invoice to show me what the bill even was. I... Read more

Was this review helpful? 5 7

I experienced awful customer service from a company called "Grant & Weber". This is a collections agency and boy talk about rude, these people don't have any personality at all. They have inter personal skills to act sharks over the phone and they love to call back and start a harassment campaign. If you have an issue with them, tell them you are monitoring their calls and if you have a debt, go to merchant where the debt came from even if you have an issue with that company, report to them how bad Grant & Weber was with you, tell them... Read more

Was this review helpful? 7 9

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